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Conversation Management

The Conversation Management area is where you can access community conversations, create custom conversation views, moderate conversations, and curate the community content.

The default view will show all active conversations ordered by most recent activity. In the “All Conversations” column you can quickly see the conversation’s title, the author of the conversation or the author of the most recent reply/ comment, the total number of replies on the conversation, and when the most recent activity occurred.

Get Satisfaction Customized Content Views - Default Grid View

Sections include:

System Status

Company Updates