With Get Satisfaction for salesforce.com the conversations you’re having online with your customers can now be a crucial part of your sales, marketing or support business systems.
Community Managers can create queues and respond to community topics straight from Salesforce, and convert topics to cases as needed. Workflows can be created to better improve your customer’s overall experience. You can easily check the status of the data sync from the “Integrations” page in the Admin section of your community.
This integration is available to customers on our Enterprise plans, and must be installed by the Get Satisfaction team. If you are having trouble with your salesforce.com integration, please file a ticket with our team. To request a demo of our salesforce.com integration, please fill out this form.