Get Satisfaction Education Center

Home > Reference Guide > Configure Workspace > Engage Widgets

Engage Widgets

Engage Widgets allow companies to embed content from their communities in various parts of their application or website.

There are seven different Engage Widget modules to choose from, with a variety of content curation options. Use “Topic List” or “Preset Topic List” widgets to display relevant community content on product pages. Use the “Feedback Tab” widget to gather customer feedback from all pages of your site. Install the “Company Updates” widget on your company’s About Us or News page. You can even deploy a cluster of widgets, if you’d like! Once deployed, community conversations are displayed inline, right alongside relevant company and product information.

Engage Widgets can be set up from the Configure Workspace, and the supplied code only needs to be deployed to the corporate website once. Engage widgets are available in all languages.

Get Satisfaction - Engage Widgets

SPS Commerce has a cluster of widgets on their support page.


Configuration

To create or update an Engage widget, you must be an Admin of your community.

  1. Log in to the Admin section and then click “Engage widgets” from the left hand navigation pane.
  2. Choose to start a new widget, or edit the settings of an existing widget. From there, continue using our Widget Wizard fully configure your widget.
  3. To deploy an Engage widget, simply copy and paste the code before the closing body tag (</body>) on your page.

If you need to make changes to your widget once the code has been deployed, simply go back into the Widget Wizard and edit as necessary. Once you click “Save,” the changes will automatically be deployed to the widget on your site.

 You may also want to read about Legacy Widgets.

System Status

Company Updates