Only customers of our Enterprise plans have access to an API key. The key can be found in your community’s Admin area.
Note: You only need a key to write to the API, and we also recommend that you check out our OAuth information
Request made to the Satisfaction API can be responded to with two different formats: Mixed Atom/XHTML and JSON.
You can specify which response format you would like to use through either the Accept header, or appending a format extension onto the end of your request URL, e.g.
You can choose your response format by adding an Accept header to each HTTP request you make against the API.
|ACCEPT HEADER||RESPONSE FORMAT|
|text/html||Mixed Atom and XHTML|
|application/atom+xml||Mixed Atom and XHTML|