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Community Management Essentials includes the following modules:

  1. Determine your online community charter
  2. Conduct an internal readiness analysis
  3. Conduct an audience and sector analysis
  4. Seed your online community
  5. Grow your online community
  6. Convert newcomers to regulars
  7. Build a moderation code of conduct

Accessible any time and completed at the student’s pace, the course includes:

  • 50 video tutorials (12 hours of video instruction)
  • Comprehensive strategic plan tailored for your community
  • Online exams
  • Certification and digital badge

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